FAQs
Where we answer all your pressing questions.
Frequently Asked Questions
Service Structure & Pricing
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The Instagram Audit ($300) is a quick diagnostic service that identifies immediate wins and problem areas with a 1-week turnaround. The Strategy ($1,000) is a comprehensive 2-week deep dive that includes your complete implementation roadmap and detailed strategy template.
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No, you can go directly to the Strategy if you prefer. The audit is simply an entry-level option for those who want to start with a smaller investment.
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At the moment, we only offer Social Media Management for Instagram. This is where our expertise lies! Keep your eyes peeled as we’re keen on introducing more platforms in the future.
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No, we do not offer paid advertising. We can create posts with captions to be used as ads, but it will be up to your marketing team to run the campaign. We specialise in organic marketing.
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Yes! If you upgrade to the Strategy within 30 days of receiving your audit, the full Audit price ($300) is credited toward the strategy. This brings the strategy cost down to only $700 instead of the full $1,000.
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No, at the moment we do not have any payment plans. All invoices must be paid upfront.
Contracts & Commitments
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Not at all. Each service has its own separate contract. The strategy is a standalone service, and you can choose to implement it yourself or hire us for management afterward, there's no obligation either way!
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While the Audit and Strategy are one-time project contracts, both Content Creation and full Instagram Management is a monthly service contract with a 3 month minimum duration.
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Most definitely! You can upgrade from Audit to Strategy (within 30 days for the credit), and from Strategy or Content Creation to Management at any time, with adequate notice of course. Each decision is separate with no pressure to continue.
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Usually, but not necessarily. If you have an upcoming launch for instance and want to increase the number of posts for a specific month, we can arrange that. When you work with us, you’re trusting our expertise to increase/decrease the strategic mix and quantity of posts. We will tweak it according to what we think will work best for your brand based on the strategy, season, performance, etc.
Getting Started
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If you're unsure about your current Instagram performance and want a quick assessment, start with the Audit. If you're ready to commit to a comprehensive overhaul and have a clear budget, you can go directly to the Strategy. Either way, fill in the inquiry form so we can hop on a call and figure out what’s best for you!
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Absolutely, our services are available to clients worldwide! Plus, we’re usually never in one place for long.
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We only require that you have a gmail account and are willing to sign up to Canva, LastPass and Dubsado for free. We will provide detailed instructions and a walkthrough video during onboarding. We have refined our systems so our workflow is optimised and straightforward for clients. You will not have to pay a single cent for any software.
